Terms & Conditions

Terms and conditions of let

Once a booking has been confirmed, a contract has been entered into. The person whose name appears on the Booking form agrees to take full responsibility for ensuring that all of the following Conditions of Let are adhered to by all members of the party.

Booking and payment

A deposit of 25% of the full rental price is payable on booking and includes a £50 booking management fee. The remaining balance of payment is due a month before the start of the holiday. If a booking is made less than a month before the start of the holiday the full rent is payable at the time of booking. A security bond of £150 is payable at the same time as the balance and is refunded by us in full if the property is left as found. Failure to pay any rental charges will result in the owner treating the property as available for re-letting.

To minimize inconvenience and cost of cancelled bookings, guests are strongly advised to have UK travel/holiday insurance in place, from the time of booking.  If you wish to cancel your booking for any reason then this should be notified to us in writing (email notification is acceptable)

If the cancellation is received:

More than 8 weeks (56 days) before arrival date, the guest receives a full refund of all payments made minus the £50 booking management fee.

4-8 weeks  (28 - 56 days) before the arrival date. The guest receives a refund of 50% of payments made.

1-4 weeks (7 – 28 days) before the arrival date. The guest receives a refund of 25% of payments made.

7 days or less prior to arrival. The guest receives a refund of 10% of payments made.

On receipt of the cancellation, the owner will use reasonable endeavour to obtain a replacement booking. In the event of a successful replacement booking, the owner will refund the total amount paid by the customer, minus the booking management fee and minus the difference in price between the customers booking and the replacement booking if one is made.

COVID 19 Specific cancellation terms.

For cancellations at any time prior to arrival date and only when cancellation is  due to UK/Scottish government COVID 19 restrictions, we will offer to refund up to the value of payments received, minus a the booking management fee. The postcode of the party leader provided on the booking form will be used to determine if restrictions apply to you – UK Gov postcode checker.

Cancellation due to COVID 19 illness, self-isolation, quarantine or shielding remain at your risk and do not give a right to cancel or receive refund unless the property is re-let and according to sliding scale set above. We therefore strongly recommend that you take out UK travel insurance to cover these eventualities and there are options for obtaining such insurance from organisations like trailfinders, gocompare, the post office etc.

Should the property, subsequent to booking, become unavailable or unusable or as owners we have to cancel the booking for any reason e.g. house emergency or a previous guest testing positive for COVID 19, then our sole obligation to you is to confirm the cancellation of the booking as soon as possible and reimburse you for all payments made to us. We are not responsible for any consequential damage or losses incurred by you or anyone in your guest group.  

Your obligations

To limit the number of people occupying the property to that accepted in the booking – not exceeding the total capacity of 6 persons plus 1 baby occupying a cot.

To keep dogs under strict control at all times and to accept liability for any damage caused. Dogs must be house trained and must not be left alone at any time in or near the accommodation. Animal hairs must be removed from carpets and dogs are not allowed onto furniture or into the bedroom areas.

To accept the responsibility for personal property of guests occupying the accommodation is solely theirs. All vehicles are left at Owners risk. You and your party accept any responsibility for any accident or mishap to persons or property whilst on the premises or whilst engaged in any activity therein, or from any illness or injury arising from any cause whatsoever.

To use the property solely as a self-catering accommodation and to accept the owners right to refuse to hand over the property to any person deemed unsuitable to take charge. Causing a nuisance or disturbance or unreasonable behavior by any member of the party may result in the owners asking guests to leave.

To allow the owners or agents access to the property at all reasonable times, for the purpose of essential repairs or in an emergency.

To be responsible for shutting and locking all exterior doors and windows and securing the property when absent or sleeping.

To respect and look after their accommodation during their stay and leave the property clean and tidy, with a full inventory. Also to take responsibility for any fire risk.

To reimburse the owner for any breakages, loss or damage, other than those due to fair wear and tear. A security deposit is taken at the time of booking and may be used to repair damage or to cover extra cleaning.

To agree not to sub-let or re-assign the property to another person or person’s without the owner’s agreement.

To vacate the property by 10am on the final day of the let, unless otherwise agreed with the owners. Guest arrival time is from 16.00 hrs. onwards.

The property let is to be used for the purpose of a holiday let to which Section 12 (2) and para 8 of Schedule 4 of the Housing (Scotland) Act 1988 apply. The booking agreement confers a right to occupy the property for the agreed period only.

COVID 19 specific obligations

The party leader is required to follow current UK and Scottish Government guidelines in relation to COVID-19. 

You agree not to travel to Monument Cottage if you have any symptoms of COVID-19 or if you are aware that you have had recent (past 14 days) contact with anyone either displaying symptoms or has been confirmed by test to have COVID-19.

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