Terms and conditions of let
Once a booking has been confirmed, a contract has been entered into. The person whose name appears on the Booking form agrees to take full responsibility for ensuring that all of the following Conditions of Let are adhered to by all members of the party.
Booking and payment
A deposit of 25% of the full rental price is payable on booking and includes a £50 booking management fee. The remaining balance of payment is due a month before the start of the holiday. If a booking is made less than a month before the start of the holiday the full rent is payable at the time of booking. A security bond of £150 is payable at the same time as the balance and is refunded by us in full if the property is left as found. Failure to pay any rental charges will result in the owner treating the property as available for re-letting.
To minimize inconvenience and cost of cancelled bookings, guests are strongly advised to have UK travel/holiday insurance in place, from the time of booking. If you wish to cancel your booking for any reason then this should be notified to us in writing (email notification is acceptable)
If the cancellation is received:
More than 8 weeks (56 days) before arrival date, the guest receives a full refund of all payments made minus the £50 booking management fee.
4-8 weeks (28 - 56 days) before the arrival date. The guest receives a refund of 50% of payments made.
1-4 weeks (7 – 28 days) before the arrival date. The guest receives a refund of 25% of payments made.
7 days or less prior to arrival. The guest receives a refund of 10% of payments made.
On receipt of the cancellation, the owner will use reasonable endeavour to obtain a replacement booking. In the event of a successful replacement booking, the owner will refund the total amount paid by the customer, minus the booking management fee and minus the difference in price between the customers booking and the replacement booking if one is made.
COVID 19 Specific cancellation terms.
For cancellations at any time prior to arrival date and only when cancellation is due to UK/Scottish government COVID 19 restrictions, we will offer to refund up to the value of payments received, minus a the booking management fee. The postcode of the party leader provided on the booking form will be used to determine if restrictions apply to you – UK Gov postcode checker.
Cancellation due to COVID 19 illness, self-isolation, quarantine or shielding remain at your risk and do not give a right to cancel or receive refund unless the property is re-let and according to sliding scale set above. We therefore strongly recommend that you take out UK travel insurance to cover these eventualities and there are options for obtaining such insurance from organisations like trailfinders, gocompare, the post office etc.
Should the property, subsequent to booking, become unavailable or unusable or as owners we have to cancel the booking for any reason e.g. house emergency or a previous guest testing positive for COVID 19, then our sole obligation to you is to confirm the cancellation of the booking as soon as possible and reimburse you for all payments made to us. We are not responsible for any consequential damage or losses incurred by you or anyone in your guest group.
To limit the number of people occupying the property to that accepted in the booking – not exceeding the total capacity of 6 persons plus 1 baby occupying a cot.
To keep dogs under strict control at all times and to accept liability for any damage caused. Dogs must be house trained and must not be left alone at any time in or near the accommodation. Animal hairs must be removed from carpets and dogs are not allowed onto furniture or into the bedroom areas.
To accept the responsibility for personal property of guests occupying the accommodation is solely theirs. All vehicles are left at Owners risk. You and your party accept any responsibility for any accident or mishap to persons or property whilst on the premises or whilst engaged in any activity therein, or from any illness or injury arising from any cause whatsoever.
To use the property solely as a self-catering accommodation and to accept the owners right to refuse to hand over the property to any person deemed unsuitable to take charge. Causing a nuisance or disturbance or unreasonable behavior by any member of the party may result in the owners asking guests to leave.
To allow the owners or agents access to the property at all reasonable times, for the purpose of essential repairs or in an emergency.
To be responsible for shutting and locking all exterior doors and windows and securing the property when absent or sleeping.
To respect and look after their accommodation during their stay and leave the property clean and tidy, with a full inventory. Also to take responsibility for any fire risk.
To reimburse the owner for any breakages, loss or damage, other than those due to fair wear and tear. A security deposit is taken at the time of booking and may be used to repair damage or to cover extra cleaning.
To agree not to sub-let or re-assign the property to another person or person’s without the owner’s agreement.
To vacate the property by 10am on the final day of the let, unless otherwise agreed with the owners. Guest arrival time is from 16.00 hrs. onwards.
The property let is to be used for the purpose of a holiday let to which Section 12 (2) and para 8 of Schedule 4 of the Housing (Scotland) Act 1988 apply. The booking agreement confers a right to occupy the property for the agreed period only.
COVID 19 specific obligations
The party leader is required to follow current UK and Scottish Government guidelines in relation to COVID-19.
You agree not to travel to Monument Cottage if you have any symptoms of COVID-19 or if you are aware that you have had recent (past 14 days) contact with anyone either displaying symptoms or has been confirmed by test to have COVID-19.
You must provide the names and contact details of all of your party as required by the Scottish government for the purpose of contact tracing.
If any member of the party develop COVID-19 symptoms while occupying the cottage, the party are requested to arrange a test and then travel home immediately to self-isolate (according to Scottish Government guidelines) and inform the Owner. The remaining nights will then either be moved to an agreed date or refunded.
If any of the party are unable to return home and are required to self-isolate in the property, they will be charged for the total stay, plus any money required to be refunded to other holiday makers affected by cancelled bookings. Pricing will be at the rate stated on Monument Cottage web site.
Pleasant stay with lots of room indoors and out. Everything there to start off the holiday - no dashing out to buy washing machine poeder etc! All in all an excellent holiday
My husband and I stayed for a week. Sharion greeted us, advised good places to visit and left a genermous hamper. The house is warm and comfortable. The garden is huge and the dogs loved it. The woods are lovely to stroll through,. so peaceful and relaxing. Easy to reach beaches and nature reserves. Fabulous, didnt want to leave.
This was our second visit - and hopefull wont be the last. We have family in the Dundee area and Forfar, so it is anideal location for us. It is in a beautiful peaceful setting, perfect to just sit and watch the variety of wild birds at the feeder or catch a glimpse of a visiting hare, squirrel or deer.
We had a lovely stay at Monument Cottage. The cottage is in a lovely secluded spot, with opportunities for wildlife observation, yet handy for major cities, such as Dundee and major roads. The hosts are friendly, helpful and thoughtful (an excellent foor hamper was available on our arrival.
Monikie is only a small village hidden away near Carnoustie. Monument Cottage is a hidden-away gem even within that. It's set in a beautiful wood that used to be part of the Panmure estate, and is far enough away from the beaten track as to avoid completely any passing walkers, traffic or other disturbances. Deer are regular visitors to the garden and there are walks aplenty direct from the back door. The cottage itself is well appointed, but not just in the sense of having all the equipment from someone's pre-determined checklist. The rooms are all spacious and airy and all furniture is actually truly comfortable, and the owners have actually thought about what guests are actually likely to need, succeeding as a result in making the cottage feel like a home. We were, for instance, welcomed to, amongst other things, tea- and coffee-making facilities and a litre of milk in the fridge; just the things one might need on first arrival but not have been able to pick up on the journey. Moreover, we were provided with a personalised welcome note that gave all the information we were likely to need. The owners themselves are lovely; friendly, helpful and welcoming in equal measure. I cannot think of anything they could change that would have improved our stay in the slightest, and I would have no hesitation whatever in recommending a stay at this cottage.
We had a very enjoyable week. The house and grounds were lovely, ideal for walks, seeing deer, red squirrels, peacocks, hares etc in their natural habitat. Plenty of places to visit, short walk to the lake and 15 minutes from the coast. Sharon and her husband are very welcoming and helpful. If you're in need of peace and quiet then this is the place for you. Would highly recommend it and we will visit again.